If You Become A Victim
If you suspect you may be a victim of fraudulent activity on any of your Tennessee Military Federal Credit Union accounts, please contact us immediately at 865-268-2997.
Traveling? Let us know! To help guard you against fraud, security blocks have been placed on certain states and countries that are at high risk for fraudulent activity.
Protect Yourself from Fraud
Fraudsters are constantly evolving their tactics—but with the right knowledge, you can stay one step ahead. Use these tips to safeguard your accounts and personal information.
⚠️ Important Reminder
We will NEVER ask for your:
- Passwords
- PINs
- One-time passcodes
- Full account details via phone, text, or email
If you receive a request like this, it’s a scam.
🔎 Common Fraud Tactics to Watch For
📱 Phishing, Smishing & Spoofing
Fraudulent emails, texts, or calls designed to trick you into sharing information.
- Avoid clicking unexpected links
- Be cautious of urgent messages about your account
💸 Payment App Scams
Scammers may ask you to send money through apps like Zelle or Venmo.
- Only send money to people you know and trust
- These payments are often irreversible
🎭 Impersonation Scams
Criminals may pretend to be:
- Your credit union
- Government agencies
- Family members in distress
Always verify before responding.
🤖 Emerging Scams
New tactics include:
- Fake QR codes (“quishing”)
- Social media marketplace scams
- AI-generated voice or text impersonation
✅ How to Protect Yourself
🔐 Secure Your Accounts
- Use strong, unique passwords
- Enable multi-factor authentication (MFA)
- Never reuse login credentials
👀 Monitor Your Activity
- Check your accounts regularly
- Set up real-time alerts for transactions and logins
📞 Verify Before You Act
- Don’t trust caller ID alone
- Contact us using the official number on your card or our website
💳 Use Safe Payment Methods
Avoid paying strangers with:
- Gift cards
- Wire transfers
- Peer-to-peer apps
📲 Protect Your Devices
- Keep apps and software updated
- Use secure Wi-Fi connections
- Install security updates promptly
⏸️ Slow Down
Scammers create urgency.
Take a moment to pause and verify before taking action.
🚨 Think You’ve Been Targeted?
Act Fast:
- Contact us immediately
- Monitor your accounts for unusual activity
- Change your passwords
🧠 Stay Informed
Fraud tactics are always changing. Check back regularly for updates and alerts to keep your information safe.
When in doubt, don’t click, don’t send, and don’t share. Call us directly.